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Remote Support
We can Remotely Log In to your Computer when you are Connected to the Internet and help you solve most of the problems
with your PC, Wireless Networking, Printing, File Sharing and Programming of your Wireless Routers, Firewalls, VoIP
Devices etc. Its as easy as 1, 2 & 3............
We can Remotely Log In to your Computer when you are Connected to the Internet and help you solve most of the problems
with your PC, Wireless Networking, Printing, File Sharing and Programming of your Wireless Routers, Firewalls, VoIP
Devices etc. Its as easy as 1, 2 & 3............
Step 1
Please contact us by email or phone first to get a Ticket No. Giving all detail like your Operating System, Kind of
Problems faced, Type of Internet connection, Payment & Billing options etc.
Step 2
Please read the Legal Disclaimer below and if acceptable, download the Smartsolve Utility below and wait for a
call from our Technician at a preset time given to you. We strongly recommend that you take back up of all your
user files and any other important data to avoid any eventualities if happens In the process.
Step 3
Once connected, your desktop is accessed and operated by our technicians who will perform the necessary tasks
as requested while you are seeing it on your desktop and talking to the Technician over a phone. The Remote
Help utility stops and removes itself automatically when disconnected making your PC secure again.
Please contact us by email or phone first to get a Ticket No. Giving all detail like your Operating System, Kind of
Problems faced, Type of Internet connection, Payment & Billing options etc.
Step 2
Please read the Legal Disclaimer below and if acceptable, download the Smartsolve Utility below and wait for a
call from our Technician at a preset time given to you. We strongly recommend that you take back up of all your
user files and any other important data to avoid any eventualities if happens In the process.
Step 3
Once connected, your desktop is accessed and operated by our technicians who will perform the necessary tasks
as requested while you are seeing it on your desktop and talking to the Technician over a phone. The Remote
Help utility stops and removes itself automatically when disconnected making your PC secure again.
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